Cooli, your after-hours receptionist
Cooli answers after-hours questions about your hours, prices, and booking. Keep the number customers already call. Our team installs it, and you can step into any conversation.
$99/month. Setup from $199. Start with 14 days live.
Ask about my businessCan I drop my car off tomorrow for a brake check? How much is it?
I'm the shop's automated assistant. A brake inspection is $49 as a sample price, applied to the repair if you go ahead. I can ask the team about a drop-off tomorrow. What year, make, and model is it?
Choose your trade and send a question. This is a live automated reply using sample business facts, not a recording or a real booking.
Your facts. Clear limits.
Try a question about hours or prices. Then ask something that needs a person.
No real appointment is made here. In your installed version, the team confirms requests unless a supported calendar accepts the booking.
Read the sample conversationsHours, prices, pickup windows, and appointment requests. The facts come from you. Questions needing judgment go to a person.
Can you pick up wash and fold tomorrow? What does it cost?
I'm the shop's automated assistant. Our sample price is $2.50 per pound. I can pass along a pickup request for tomorrow. Which neighborhood are you in?
The Mission.
Thanks. The team will confirm the pickup window and final price.
Any time for a cut and color Saturday?
I'm the salon's automated assistant. I can send the booking link or ask the team about Saturday. Color timing depends on the service. Which would you prefer?
The link, please.
In your installed version, this is where your booking link appears.
Can I leave my car tomorrow for a brake check?
I'm the shop's automated assistant. I can ask the team about a drop-off. What year, make, and model is it?
2016 Honda Civic.
Got it. The team will confirm the time. I can't tell you whether it's safe to drive.
How much is a first consultation?
I'm the clinic's automated assistant. The sample consultation price is $50. A clinician handles treatment advice. Would you like the booking link?
Can you tell me which treatment I need?
That needs a clinician. I can pass along a request for them to contact you.
Can I book a routine vaccine visit this week?
I'm the clinic's automated assistant. I can ask the team about a routine visit. Is this for a dog or a cat?
A cat.
Thanks. What day works for you? The clinic will confirm the appointment. For an urgent concern, call your emergency vet.
We check your phone setup, load your business facts, and test it with you before customers use it.
Your provider forwards unanswered or after-hours calls to a Twilio number assigned to your business. Customers keep dialing your advertised number.
Add your hours, prices, service area, and booking rules. We test how callers choose a text reply and show you the number those texts come from.
Cooli sends you the conversation and captures the lead. A supported calendar can confirm a booking. Otherwise, it records a request for you to confirm.
Read the thread, tap Take over, and reply as yourself. Cooli pauses its replies until you hand it back.
In the client portal, open a conversation and tap Take over. Your replies are labeled as coming from a person, and Cooli pauses until you hand back. You can also reply through the owner text relay configured during installation.
My order isn't right. Can the owner help?
I'm the shop's automated assistant. This needs a person. I'll pass your message to the owner.
Owner took over
I'm the owner. I'll check this when we open and get back to you.
Owner replying. Cooli is paused.
One location, missed-call text back, approved business answers, lead capture, supported booking, and human takeover. No per-minute or per-text bill from Cooli.
We call your line after close and send you what happened.
We make one agreed test call. You get the time, whether it rang or reached voicemail, and what a customer could do next. No recording and no sales messages to your customers.
Here is what Cooli does, where it stops, and how you stay in control.
It replies by text, so customers do not have to sit through an automated voice conversation. You approve its business facts and example replies. We expect to tune the wording during the first week.
It identifies itself as an automated assistant. Customers can ask for a person or choose not to continue. We do not pretend it is your staff.
It can still make mistakes. We limit its answers to approved facts, route uncertain questions to you, and review problems during setup. It must not invent a price, promise a refund, or confirm an unaccepted booking.
Yes, customers can keep calling it if your provider supports the required forwarding. Text replies may use a separate number. We check both before you agree to go live.
Open the conversation and tap Take over. You can also use the owner text relay configured during installation. Hand back when you want Cooli to resume.
Setup for the receptionist is $199 to $999, quoted first, and some projects cost more depending on scope. The subscription is $99 a month after fourteen days live, month to month, with a thirty-day money-back window from go-live. Custom projects are scoped and quoted separately and usually cost more.
Keep it. Cooli can answer the question before the booking and share your link. Direct booking depends on a supported connection. If your current setup already handles after-hours callers well, you may not need Cooli.
No. It is the product we install most, and the one with a fixed price. We also build custom AI projects: booking and intake flows, paperwork and quotes, customer follow-up, internal tools. Those are scoped on a call and quoted per project, and they usually cost more than a receptionist setup.
Beyond the receptionist
The after-hours receptionist is the product we install most, and the one with a fixed price. The same team builds custom AI projects for independent businesses, scoped on a call and quoted per project. Those usually cost more than a receptionist setup.
Cooli, San Francisco
We're a small team in San Francisco. We set up your phone handoff, load your business facts, and help tune the first week. If your current setup is enough, we'll say so.
Cooli