Cooli Try it Book 15 min

Built for auto repair shops

Catch the drop-off question after the shop closes.

Collect the vehicle details and preferred time. Let your team confirm the diagnosis, price, and safe next step.

Try the auto repair demo Book 15 min

$99/month. Setup from $199. Start with 14 days live.

Your shop's line After hours
Customer

Can I leave my car tomorrow for a brake check?

Cooli

I'm the shop's automated assistant. I can ask the team about a drop-off. What year, make, and model is it?

Customer

2016 Honda Civic.

Cooli

Got it. The team will confirm the time. I can't tell you whether it's safe to drive.

Example conversation using sample facts

What it handles

The counter questions, handled.

Scoped to your shop. These are the common ones; yours may differ.

  • Missed-call text back on the number you already use.
  • Drop-off requests collected with year, make, and model.
  • Hours and service questions answered from the list you approve.
  • Approved ballpark pricing for common jobs, never invented on the spot.
  • Diagnosis and safety questions passed to your team, not guessed at.
  • After-hours requests captured overnight instead of waiting until you reopen.

Live demo

Ask it what your customers ask.

Choose a question and send it below. This is a live automated reply using sample business facts, not a recording or a real booking.

How it works

Keep your number. Change what happens after close.

We check your phone setup, load your business facts, and test it with you before customers use it.

  1. Forward the calls you choose.

    Your provider forwards unanswered or after-hours calls to a Twilio number assigned to your business. Customers keep dialing your advertised number.

  2. Approve the facts and the text handoff.

    Add your hours, prices, service area, and booking rules. We test how callers choose a text reply and show you the number those texts come from.

  3. Get the request, or take over.

    Cooli sends you the conversation and captures the lead. A supported calendar can confirm a booking. Otherwise, it records a request for you to confirm.

Forwarding does not automatically make your existing number text-enabled. We explain the sender number and any carrier charges before installation. Check my phone setup.

Human takeover

When it needs you, you take the conversation.

Read the thread, tap Take over, and reply as yourself. Cooli pauses its replies until you hand it back.

Your shop's line After hours
Customer

You said the brakes were fixed but they're still squeaking.

Cooli

I'm the shop's automated assistant. That needs a person, I'm passing this to the owner now.

Owner took over

Owner. Person replying

I'm the owner. I'll check this when we open and get back to you.

Example conversation using sample facts

Price

$99 a month. Setup quoted before we start.

One location, missed-call text back, approved business answers, lead capture, supported booking, and human takeover. No per-minute or per-text bill from Cooli.

$99/month

Setup from $199, quoted per project.

Book 15 min Read the full pricing details

FAQ

Fair questions from shop owners

Can it tell me if my car is safe to drive?

No. Safety and diagnosis questions go to your team. It only collects the details so they can call you back.

Can it quote a repair price?

Only the ballpark ranges you approve for common jobs. Anything that needs eyes on the car gets booked as an inspection.

Do I have to change my number?

No. Your line forwards to Cooli only for the calls you choose, and you can turn it off any time.

How does the drop-off get confirmed?

It requests a time and passes it to your team. A confirmed booking depends on a connected calendar; otherwise you confirm by text.

Phone setup

Check my phone setup

Tell us about your shop and we will check what your line needs.